Every ATM, in one view
See the status of each device and component across the network in real time, whatever the hardware brand.
Monitoring & management · KAL
KTC
Kalignite Terminal Controller
See, fix and update the whole ATM network from one console, without sending an engineer for every issue.
- Real-time view of every ATM
- Remote fixes and reboots
- Central software and patch updates
Remote monitoring and management
KTC gives operations teams a real-time view of every ATM, whatever the hardware type. Faults are diagnosed and many are fixed remotely.
Software, security patches and campaigns are pushed centrally and scheduled, so the fleet stays current.
What KTC does
Fix it without a site visit
Remote diagnostics, reset and reboot resolve many faults from the console, so engineers travel only when they need to.
Updates that reach every ATM
Load images, updates, hot fixes and security patches are distributed and installed automatically, on a schedule you set.
Better service at the screen
Keep ATMs available, apply customer preferences for transactions, receipts and language, and run targeted campaigns during sessions.
The Kalignite software suite
Where it sits in the Kalignite suite
The Kalignite suite runs and controls ATM networks of every size and complexity. Each product has its own job.
What it means for your bank
More uptime
Spot and fix faults sooner.
Fewer site visits
Many fixes and updates happen remotely.
Patched and secure
Security updates reach every ATM automatically.
Clear reporting
Management information on the whole network.
Key features
Included with KTC.
- Hardware and software monitoring
- Distribution of all software: load image, patches, updates and hot fixes
- Remote diagnostics and control, including reset and reboot
- Security management, including passwords
- Marketing campaign management
- ATM configuration management
- Scheduling of all KTC activities
- Management information reporting
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- Asset management
- Ticket creation, escalation and notification
Product information based on the manufacturer's page: KAL KTC (opens in a new tab).
KTC: common questions
Does KTC work with ATMs from different vendors?
Yes. KTC monitors and manages the network regardless of hardware type.
Can KTC push software and security updates?
Yes. It distributes the load image and all later patches, updates and hot fixes, and installs them automatically on a schedule.
How does KTC work with K3A and KTH?
KTC is integrated with K3A and distributes its updates and campaigns. It also provides logging, monitoring and reporting for KTH.
Plan your software roadmap with MoneyGuard
Tell us about your ATM fleet and host. We will suggest a practical path and timeline.