Solution
Cards in hand, not in the post
Instant card issuance from GRG Banking and card printers from IDP, so new and replacement cards are printed and encoded on the spot. Integrated and supported by MGT.
- Partner technology
- GRG · IDP
- Partner technology
- Software integration
- In-house
- Software integration
- Field engineers in Kuwait & Oman
- Local
- Field engineers in Kuwait & Oman
- Support and spare parts
- SLA
- Support and spare parts
The challenge
Why card delivery slows things down
When a card is ordered centrally, the customer waits for delivery before they can use it. A lost or damaged card means another wait. Printing cards locally, in the branch, removes that gap.
Days without a card
New customers cannot use their account fully until the card arrives, which can take days.
Delivery and handling
Cards sent by post or courier add handling steps and can go astray.
Staff tied up at the desk
Issuing replacement cards by hand takes staff time away from other customers.
How it works
How it works
Identify the customer
At the kiosk with face recognition and card or QR code, or by staff at the desk.
Print the card
The card is printed in the branch, on a GRG kiosk or an IDP printer.
Encode chip and stripe
Chip, contactless and magnetic stripe data are written to the card.
Hand it over
The customer leaves with a card that is ready to use.
Support under SLA
Our field engineers service kiosks and printers locally in Kuwait and Oman.
In this solution
Issuance kiosks and card printers
Instant card issuance
Cards printed and encoded while the customer waits, at a self-service machine.GRG Instant Card IssuanceDesktop card printers
Bank, ID, employee and access cards printed on demand at the desk.IDP SMART-81 · SMART-52High-volume card production
Modular printing and laminating for large card runs.IDP SMART-70Kiosk printing modules
Card printing built into self-service kiosks.IDP SMART-KIOSK
Compare the IDP printers
| Feature | IDP SMART-81 | IDP SMART-52 | IDP SMART-70 | IDP SMART-KIOSK |
|---|---|---|---|---|
| Print method | Retransfer (dye-sub / resin) | Direct-to-card, edge to edge | Direct-to-card, edge to edge | Direct-to-card, edge to edge |
| Colour speed | 144 cards/hour (YMCK) | 280 cards/hour (YMCKO) | 225 cards/hour (YMCKO) | 212 cards/hour (YMCKO) |
| Mono speed | — | 1,000 cards/hour | 1,000 cards/hour | 720 cards/hour |
| Resolution | 300 / 600 dpi | 300 dpi; 600/1200 dpi mono | 300 dpi | 300 dpi; 600/1200 dpi mono |
| Sides | Single (81S) or dual (81D) | Single, dual or dual + lamination | Single; dual with flipper | Single or dual |
| Encoding | Magnetic, contact, contactless | Magnetic, contact, contactless | Magnetic, contact (flipper), contactless | Magnetic, contact, contactless |
| Card input | 200 cards | 100 (200 with cover open) | 500-card hopper (option) | 1–8 hoppers, up to 500 cards each |
| Connectivity | USB, Ethernet; Wi-Fi option | USB, Ethernet; Wi-Fi option | USB, 2 × USB host, Ethernet | USB; Ethernet option |
Source: official IDP product pages (idp-corp.com). — = not stated. Subject to change by IDP.
Why MGT
Why MGT
GRG Banking and IDP supply the hardware. We connect it to your card systems and keep it running, with support in Kuwait and Oman.
- self-service terminals implemented
- 1,000+
- industry firsts
- 3
Integration by our software team
Our developers link issuance to your card management system and pull customer and account data from your core banking.
Field engineers in Kuwait and Oman
Our own engineers install, configure and service kiosks and printers on site, close to your branches.
Support and supplies under SLA
Maintenance to agreed service levels, plus local supply of printer ribbons and cleaning kits.
Frequently asked questions
Can cards be issued without staff?
Yes. The GRG kiosk is fully self-service, with face recognition and a PCI-compliant PIN pad. IDP desktop printers suit staff-assisted issuing at the desk, and you can use both.
Which card types can be issued?
The GRG kiosk reads and writes chip, contactless and magnetic stripe cards. IDP printers can be fitted with magnetic, contact and contactless encoders, depending on the model.
What happens to the old card when it is replaced?
The GRG kiosk can destroy the old card as the new one is issued, and it has a retention bin for at least 500 cards.
Which IDP printer fits our needs?
The SMART-81 gives glossy retransfer prints. The SMART-52 prints direct to card and runs from its touch screen. The SMART-70 handles large runs, and SMART-KIOSK fits inside a self-service kiosk. We help you choose by card type and volume.
Can it connect to our existing systems?
Yes. Our software team integrates card issuance with your card management and core banking systems, and connects kiosk printing modules to your kiosk application.
Contact
Issue cards in your branch
Tell us which cards you issue and how many. Request a demo or talk to our team in Kuwait or Oman, and we will suggest the right kiosk or printer.
Kuwait (head office)
Oman (branch)
- info@moneyguardtech.com